Privacy Policy

Information We Collect

At celarionves, we collect information that you provide directly to us when using our financial platform and startup ecosystem services. This includes personal details you share during account registration, profile creation, and when participating in our community features.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and general location data. This helps us understand how our platform is being used and allows us to improve the user experience.

How We Use Your Information

The information we collect serves several important purposes in delivering and improving our services. We use your personal data to provide you with access to our platform, connect you with relevant opportunities in the startup ecosystem, and personalize your experience based on your interests and goals.

• Provide and maintain our financial platform services
• Connect startups with potential investors and partners
• Send you important updates about your account and our services
• Improve our platform based on usage patterns and feedback
• Comply with legal requirements and protect against fraud
• Provide customer support and respond to your inquiries

Data Sharing and Disclosure

celarionves takes a conservative approach to sharing your personal information. We only share data in specific circumstances and always strive to protect your privacy while providing valuable services to our community.

Within our startup ecosystem, you have control over what information is visible to other users. Your profile information that you choose to make public helps facilitate connections with investors, mentors, and other entrepreneurs. However, sensitive financial details and private communications remain confidential unless you explicitly choose to share them.

We may share aggregated, non-personally identifiable information about platform usage to help improve our services and provide insights to the startup community. This data cannot be used to identify individual users and helps us understand trends in the Canadian startup landscape.

In certain legal situations, we may be required to disclose personal information to comply with court orders, legal processes, or government requests. We will always notify affected users when legally permitted to do so.

Your Rights and Controls

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have several important rights regarding your personal information. We're committed to respecting these rights and making it easy for you to exercise them.

You have the right to access the personal information we hold about you. Simply contact us using the information provided below, and we'll provide you with a comprehensive overview of your data within 30 days. You can also request corrections to any inaccurate information we may have on file.

• Request access to your personal information
• Correct inaccurate or outdated information
• Delete your account and associated data
• Withdraw consent for certain data processing activities
• Export your data in a portable format
• File a complaint with privacy authorities

If you want to delete your account entirely, we'll remove your personal information from our active systems within 90 days of your request. Some information may be retained for legal compliance purposes, but it will no longer be used for platform operations.

Data Security and Protection

Protecting your information is one of our highest priorities at celarionves. We've implemented comprehensive security measures that reflect best practices in the financial technology industry, recognizing that startups and investors entrust us with sensitive information.

Our technical security measures include encryption of data both in transit and at rest, regular security audits, and access controls that ensure only authorized personnel can access personal information. We use industry-standard SSL certificates and maintain our servers in secure, certified facilities.

All celarionves team members undergo privacy and security training, and access to personal information is limited to those who need it to perform their job functions. We regularly review and update our security practices to stay ahead of emerging threats and maintain the trust our community places in us.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information may be retained for different periods based on their purpose and legal requirements.

Active user account information is retained while your account remains active and for up to two years after account closure, unless you specifically request earlier deletion. Communication records and support interactions are typically retained for three years to help us improve our services and resolve any issues that may arise.

Financial information related to transactions or funding activities may be retained for up to seven years to comply with Canadian financial regulations. However, this information is stored securely and access is strictly limited to authorized personnel for compliance purposes only.

When information reaches the end of its retention period, we securely delete it from our systems using methods that prevent recovery. You can request early deletion of most information types by contacting our privacy team.

International Data Transfers

celarionves primarily operates within Canada, and we store most user data on servers located in Canada. However, some of our service providers and partners may process data in other countries, including the United States and European Union member states.

When we transfer personal information outside of Canada, we ensure that appropriate safeguards are in place to protect your data according to Canadian privacy standards. This includes contractual commitments from our partners and verification that destination countries provide adequate privacy protections.

We regularly review our international data transfer practices to ensure they remain compliant with Canadian privacy laws and provide you with the protection you deserve, regardless of where your data is processed.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized features. These small text files help us remember your preferences, keep you logged in, and understand how you use our platform.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). Essential cookies are necessary for basic platform functionality, while optional cookies help us improve our services and provide analytics.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We also provide cookie preference controls within your account settings where you can customize your experience.

We do not use cookies for advertising purposes or share cookie information with advertising networks. Our focus is on improving your experience within our startup ecosystem rather than tracking you across the web.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify active users through email and prominent notices on our platform.

Minor updates that don't materially affect your rights may be implemented with notice posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Previous versions of our privacy policy are archived and available upon request, so you can track changes over time and understand how our practices have evolved as our platform grows.